Why we do this

Electric riding is transforming off-road performance, and we're committed to helping riders experience the best of it. Every bike we offer is chosen for real-world capability, combining powerful performance, precise control, and dependable reliability. Guided by integrity, expertise, and exceptional service, we help riders make confident decisions and build lasting relationships that go far beyond the initial sale.

Warranty Claim

Warranty Claim

Experiencing an issue with your Elevate Electric Moto bike? Complete the form below and our team will get back to you within 1–2 business days.

If you’d prefer to speak with someone directly, you can also reach us by:

How Warranty Works

All bikes sold by Elevate Electric Moto come with a manufacturer warranty. Warranty coverage, duration, and terms are determined by each manufacturer and are subject to change. We will always provide the most current warranty information for your specific bike.

Our role: We act as your advocate with the manufacturer. When you have a warranty issue, we handle the communication and claim process on your behalf so you don’t have to navigate it alone.

What to Include in Your Claim

To process your claim as quickly as possible, please include:

  • Your name and order information
  • The bike make and model
  • A clear description of the issue
  • Photos or video of the problem if applicable