We’ve Got You Covered
Whether you’re still deciding on a bike or you already own one, the Elevate Electric Moto team is here to help. Real people, real support — before and after the sale.
Phone / Text: (218) 730-8657 | Email: team@elevatemoto.net
We respond within 1–2 business days. For the fastest response, call or text us directly.
Before You Buy
Help Choosing a Bike
Not sure which bike is right for you? We’ll help you find the right fit based on your riding experience, riding style, intended use, and budget. There’s no pressure — we just want to make sure you end up on the right machine.
Contact us for a free recommendation →
Compare Models
Side-by-side specs, pricing, and “Best For” guidance for every bike in our lineup.
Compare all electric motos →
Performance & Range Questions
Have questions about top speed, real-world range, ride modes, or how a bike performs on specific terrain? Reach out and we’ll give you straight answers — not marketing copy.
Ask a performance question →
Financing Questions
Shop Pay Installments is available on qualifying purchases. We can walk you through how it works, what to expect, and whether you’re likely to qualify — with no impact to your credit score to check rates.
Ask about financing →
After You Buy
Technical Support
Having an issue with your bike? Contact our team and we’ll help you troubleshoot. We support every brand we sell and can assist with setup, ride mode configuration, app connectivity, and more.
Contact technical support →
Parts & Accessories
Need a replacement part or component upgrade? We can source parts for every brand we carry. Visit our Parts & Accessories page or contact us directly with your bike model and what you need.
Parts & Accessories →
Troubleshooting
Before contacting us, make sure to note your bike model, describe the issue clearly, and have photos or video ready if applicable. This helps us get you an answer faster.
Contact us for troubleshooting help →
Warranty
All bikes we sell come with a manufacturer warranty. Warranty terms are set by each manufacturer. If you experience a covered issue, we’ll handle the claim process with the manufacturer on your behalf — you won’t be left to figure it out alone.
Start a warranty claim →
Shipping & Delivery
Questions about your order status, delivery timeframe, or what to do if your bike arrives damaged? We’re here to help.
Shipping Information → | Contact us about an order →
Quick Links
Not Sure Which Bike Is Right for You?
Tell us your experience level, how you plan to ride, and your budget — and we’ll give you a straight recommendation. No pressure, no sales pitch.